Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They contain information about your browsing activities and preferences. Cookies allow us to remember your choices and improve your experience on our website.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security and network management.
- Session management
- Security and authentication
- Form submission tracking
Analytics Cookies
These cookies help us understand how visitors use our website, allowing us to analyze and improve performance.
- Page view tracking
- Visitor behavior analysis
- Performance metrics
Functionality Cookies
These cookies remember your choices to provide a personalized experience.
- User preferences
- Language selection
- Theme preferences
Marketing Cookies
These cookies track your activity to deliver relevant advertising and measure campaign effectiveness.
- Ad personalization
- Campaign tracking
- Behavioral targeting
3. Cookie List
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookieConsent | Stores your cookie preferences | 1 year | Essential |
| sessionID | Maintains your session | Session | Essential |
| _ga | Google Analytics tracking | 2 years | Analytics |
| userPreferences | Remembers your settings | 1 year | Functionality |
| marketingID | Tracks marketing effectiveness | 90 days | Marketing |
4. Third-Party Cookies
We work with trusted third-party service providers who may place cookies on your device for analytics, advertising, and functionality purposes. These providers include:
- Google Analytics for website analytics
- Advertising partners for campaign tracking
- Content delivery networks for site performance
5. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy → Clear browsing data
Our Cookie Banner
You can accept or decline cookies using our cookie consent banner displayed on the website. You can also update your preferences at any time by clicking the cookie preferences button.
6. Disabling Cookies
If you disable cookies, some features of our website may not function properly. We recommend keeping cookies enabled for an optimal experience.
7. Do Not Track
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing these signals. We do not currently respond to DNT signals but provide mechanisms to opt out through this Cookie Policy.
8. Cookies in Email
We may place tracking pixels in marketing emails to understand engagement. You can disable image loading in your email client to prevent this tracking.
9. Changes to This Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
Email: privacy@biolex-mentra.com
Phone: +84 2 3842 3999
Address: 123 Technology Park, District 1, Ho Chi Minh City, Vietnam