Cookie Policy

Last Updated: January 28, 2025

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They contain information about your browsing activities and preferences. Cookies allow us to remember your choices and improve your experience on our website.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security and network management.

Analytics Cookies

These cookies help us understand how visitors use our website, allowing us to analyze and improve performance.

Functionality Cookies

These cookies remember your choices to provide a personalized experience.

Marketing Cookies

These cookies track your activity to deliver relevant advertising and measure campaign effectiveness.

3. Cookie List

Cookie Name Purpose Duration Type
cookieConsent Stores your cookie preferences 1 year Essential
sessionID Maintains your session Session Essential
_ga Google Analytics tracking 2 years Analytics
userPreferences Remembers your settings 1 year Functionality
marketingID Tracks marketing effectiveness 90 days Marketing

4. Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device for analytics, advertising, and functionality purposes. These providers include:

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

Our Cookie Banner

You can accept or decline cookies using our cookie consent banner displayed on the website. You can also update your preferences at any time by clicking the cookie preferences button.

6. Disabling Cookies

If you disable cookies, some features of our website may not function properly. We recommend keeping cookies enabled for an optimal experience.

7. Do Not Track

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing these signals. We do not currently respond to DNT signals but provide mechanisms to opt out through this Cookie Policy.

8. Cookies in Email

We may place tracking pixels in marketing emails to understand engagement. You can disable image loading in your email client to prevent this tracking.

9. Changes to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For questions about our use of cookies, please contact us at:
Email: privacy@biolex-mentra.com
Phone: +84 2 3842 3999
Address: 123 Technology Park, District 1, Ho Chi Minh City, Vietnam