Privacy Policy

1. Introduction

BioLex Mentra ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website biolex-mentra.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

2. Information We Collect

Personal Information You Provide:

• Name, email address, and phone number
• Company name and job title
• Contact preferences and communication details
• Information submitted through contact forms

Information Collected Automatically:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Referring website and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Responding to your inquiries and requests
• Improving our website and services
• Sending promotional materials (with consent)
• Analyzing website usage and performance
• Complying with legal obligations
• Preventing fraud and enhancing security

4. Data Sharing and Third Parties

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist in website operations
• Legal authorities when required by law
• Business partners for jointly provided services

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, typically for 24 months unless legally required to retain longer or for legitimate business purposes.

6. Your Rights Under GDPR

If you are in the European Union, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing of your information
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

7. Data Protection Measures

We implement technical and organizational measures to protect your data, including:

• SSL/TLS encryption for data in transit
• Secure servers and access controls
• Regular security audits and assessments
• Employee data protection training

8. International Data Transfers

If you are located outside Vietnam, your information may be transferred to and stored in Vietnam. By using our website, you consent to such transfers and the use of information in accordance with this policy.

9. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it immediately.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser. See our Cookie Policy for detailed information.

11. Contact Information for Privacy

For privacy concerns or to exercise your rights, contact us at:

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website constitutes acceptance of revised policies.

Disclaimer: This website is for informational and promotional purposes only. By accessing this website, you agree to comply with this Privacy Policy and our Terms of Service.